UK Mainland Delivery
Delivery is normally within 3-5 working days after your order is placed. However, please do allow 7 working days before contacting customer services department. if you require faster shipping, please inform us using the Contact Form and we will do our best to assist you. In order to ensure your order reaches you safely, sometimes you may be required to sign for your parcel when it is delivered. Should you not be at home at the time a card will be left for you with details of a collection depot or how to arrange an alternative delivery.
– UK – Flat rate of £1.50 delivery for all items
– Rest of the World Delivery – Not available
Delivery Errors
All our orders are double checked before shipping. However, from time to time errors will occur. Any delivery errors must be reported within 7 days from date of delivery. Should you not receive your order within 7 working days, then you must inform us, as we will not responsible for the location of your order after the 7 days.
Due to the nature of our business, stock availability cannot always be guaranteed. It is important you provide a valid email address and phone number in order for us to send you an email confirming the order and tracking information.
All orders will be shipped in order to reach the customer within 5 working days. We only dispatch orders from Monday to Friday (excluding all UK bank holidays). We normally dispatch all our orders by Royal Mail depending on weight, length or destination. However, there may be circumstances beyond our control which cause delay and we cannot be held responsible for any delays caused by the courier.